Hey Guys,
I'm the original poster of this question and want to say that I
solved the problem after some valuable input from a few other listers
as well as the on-site help and assistance of a fellow rider (John).
As I posted in my original message, I in no way was making any
negative comments regarding Tim and Happy Trails products or
service. I was trying to do my install of this newly acquired part
on Saturday during the Labor Day weekend, and since HT was not open,
I posted to the group for advice and insight as to whether others had
had similar problems with mounting the engine guard/footpegs and if
so, how they handled it. If it had been during a business day, I
certainly would have called him, described the problem I was having
and have asked for his advice about the situation. I'm sure, based
on coments of other users and my own experience with the KLR vendors
that we all deal with, a positive result would have ensued.
As it happened, I decided to go ahead and drill out the bolt holes
with an 1/2-inch bit which then gave me sufficient space to line up
the holes and the bolts slid right thru. I'd like to thank all my
fellow KLR riders for their responses both on the list and those that
were emailed directly to me.
Mark
San Francisco
A-16
--- In
DSN_klr650@yahoogroups.com, "wannabsmooth1"
wrote:
> --- In
DSN_klr650@yahoogroups.com, bigfatgreenbike
> wrote:
> > willgilmore@s... wrote:
> > >Good insight, however, it's not the consumers job to do quality
> control and/or R & D for Happy Trails.
> > >
> >
> > I agree with you. But it's generally accepted etiquette to give a
> vendor
> > a chance to make it right before you post. Someone who just
signed
> on
> > would think that Tim makes crappy stuff, which simply isn't true.
> >
> > My point is that Tim doesn't make every piece personally (he does
> have
> > TWO businesses to run, the truck driveline business and then
> > happy-trails) and thus might not know that someone is using the
> wrong
> > template to cut and drill the mount plates for the pegs, or
> whatever
> > jig they made got messed up, by someone who didn't know or didn't
> bother
> > to tell anyone.
> >
> > I've bought a bunch of happy-trail stuff over the last three
> years, I've
> > had one or two problems along the way, but they were ALL sorted
> with
> > single phone calls. I would happily buy from happy-trails again.
> Give
> > the guy a chance to make it right.
> >
> > Devon
>
> I agree with Devon. I know Tim ALWAYS want to ship good stuff.
>
> Being in the business, I've seen an interesting trend developing on
> the internet. Sometimes, people will post questions or complaints
> before making any attempt to contact a manufacturer or vendor. I've
> seen people post questions about my parts here, when my phone
number
> is on the sheet with the lever in 4 places, and no call or message
> on my answering machine. Not trying to create any controversy here,
> but I've seen this happen on this list many times, with different
> vendor/mfrs.
>
> It's nice to share info and experiences. I (personally) would
always
> like to contact the vendor first, as they would probably have more
> knowledge about the particular part(s). Of course, Kawasaki is an
> exception to this situation.
>
> All the best,
>
> Mike
> Eagle Mfg & Eng since 1990
> San diego, Ca.