egroups responds to me finally, how lame can you get?
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- Posts: 157
- Joined: Tue Apr 11, 2000 11:54 am
egroups responds to me finally, how lame can you get?
eGroups responds to me finally, how lame can you get?
Here's a canned email response that I got from eGroups and my response to them. This is so lame, its embarrassing. -Ed
-----Original Message-----
From: Ed Boyd
To: 'eGroups Support'
Sent: 9/16/00 11:05 AM
Subject: RE: Not rec'g emails from eGroups
I'm still having problems and so are the rest of the 800 people from the
group that are not rec'g emails either.
-----Original Message-----
From: eGroups Support [support@...]
Sent: Saturday, September 16, 2000 10:49 AM
To: EdB@...
Subject: Re: Not rec'g emails from eGroups
Hi,
If you are having trouble receiving messages from your group, here are a
few things you may check:
First, confirm that the group exists and that you are a member. To do
this:
1. Visit your My Groups page.
2. Look for the group name.
3. If the group name does not appear:
a. You were unsubscribed from the group.
b. The group was deleted.
If the group name does appear:
a. Your subscription to that group is set to "Web only/No mail." Choose
"Daily Digest" or "Individual Emails" from the Deliver Options section.
b. There may be a problem with your eGroups account. If there is an
"email account is bouncing" error message near the top of the page,
click on the error link for details. You can also check your bounce
history at the bottom of the "My Profile" page of your account. If there
is no such bounce error message, please contact our Customer Support
team with the following information:
* the email address you used to register with eGroups
* the names of one or more groups you joined
* he date you stopped receiving emails from your group(s)
Have you checked the group archives to see if there have been any recent
postings to your group:
1. Check the archives to view the last posted message by signing into
your account.
2. From the "My Groups" page, select the group name in question.
3. Select the "Messages" link.
This will display a list of all recently archived messages. If you do
not see the "Messages" link, or it is not clickable, then the group
owner/moderator has disabled this feature for archiving. You will have
to contact them directly to find out if there has been any recent
activity. You can contact a group owner at:
groupname-owner@egroups.com
(replace [groupname] with the name of your group).
Or, did you recently change your email address? Make sure you entered it
correctly and that the email address you entered is valid and
operational, and that you have replied to the eGroups confirmation
message.
If you're still having problems, please contact us.
We appreciate your patience.
Vivian
Yahoo! eGroups Technical Support
Learn how to use eGroups features at
http://www.egroups.com/help/
Original Message Follows:
-------------------------
ContactEmail:
EdB@...
GroupName:
DSN_klr650
MemberModerator:
Member
Issue:
Messages
EmailClient:
Outlook
Browser:
IE5
OperatingSystem:
WindowsNT
Message:
I have not rec'd a message from this group since
last Friday. I tried unsubbing and re-
subscribing, still not rec'g emails. My other
eGroups emails are coming through.
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