looking for klr specific patch design submissions!!

[Arden Kysely]

--- In DSN_klr650@y..., "trsrdr" wrote:

> Recently, a friend bought several items from Fred Hink at Arrowhead > Motorsports, then tried to order more items but was met with a not-

so-

> good attitude and worse customer service. Here is a quote he asked > me to post: "Warning about Arrowhead Motorsports (Fred Hink): > I ordered $420 of parts from Fred Hink on September 6, the items

were

> back-ordered for 2-3 weeks. Fred charged my credit card on

September

> 6! I canceled the order, and Fred refunded all but 5% as a "credit > card processing fee." I have reported this to my credit card > company, and I am currently disputing the 5%, but I decided that

all

> KLR owners should know about Fred's methods of "business." > > Anyone else have similar service or lack of?

You can't please everyone, but Fred has done an admirable job of pleasing nearly everyone on this list that has ordered from him, including me. I don't use him as often as others because I'm lucky enough to have a decent local dealer and a very good local independent repair shop, but for those hard to find parts, Fred comes through. I'd like to hear the facts directly from your 'friend' instead of of second hand from a nameless post. Hard to believe that every one of $420 worth of parts was backordered... __Arden

[Frank Sikorski]

I agree with Mr. Simpson's reply----this is not the place to make such statements. You will never find a more honest businessman than Fred. It would be quite easy to write an entire novel on the good and top service that Fred has performed here. I/we will not tolerate our friend being slammed. Frank

--- In DSN_klr650@y..., "trsrdr" wrote: > Recently, a friend bought several items from Fred Hink at Arrowhead > Motorsports, then tried to order more items but was met with a not- so- > good attitude and worse customer service. Here is a quote he asked > me to post: "Warning about Arrowhead Motorsports (Fred Hink): > I ordered $420 of parts from Fred Hink on September 6, the items were > back-ordered for 2-3 weeks. Fred charged my credit card on September > 6! I canceled the order, and Fred refunded all but 5% as a "credit > card processing fee." I have reported this to my credit card > company, and I am currently disputing the 5%, but I decided that all > KLR owners should know about Fred's methods of "business." > > Anyone else have similar service or lack of?

[Robert Diaz]

Thank you Kurt! And I second that emotion! Rob D. A15 '84 KL600 VERY HAPPY ARROWHEAD CUSTOMER! --- Kurt Simpson wrote:

> You are not welcome to use this forum to lodge > negative complaints about vendors without signing > your name and including your friend's name. > > The list of accolades about Fred's service is nearly > endless. > > Kurt Simpson > List administrator > > >>> trsrdr 9/30/2002 9:16:11 PM > >>> > Recently, a friend bought several items from Fred > Hink at Arrowhead > Motorsports, then tried to order more items but was > met with a not-so- > good attitude and worse customer service. Here is a > quote he asked > me to post: "Warning about Arrowhead Motorsports > (Fred Hink): > I ordered $420 of parts from Fred Hink on September > 6, the items were > back-ordered for 2-3 weeks. Fred charged my credit > card on September > 6! I canceled the order, and Fred refunded all but > 5% as a "credit > card processing fee." I have reported this to my > credit card > company, and I am currently disputing the 5%, but I > decided that all > KLR owners should know about Fred's methods of > "business." > > Anyone else have similar service or lack of? > > > > > Checkout Dual Sport News at > http://www.dualsportnews.com List FAQ courtesy of > Chris Krok at: http://www.bigcee.com/klr650faq.html > > > Your use of Yahoo! Groups is subject to > http://docs.yahoo.com/info/terms/ > > > > > Checkout Dual Sport News at > http://www.dualsportnews.com List FAQ courtesy of > Chris Krok at: http://www.bigcee.com/klr650faq.html > > > Your use of Yahoo! Groups is subject to > http://docs.yahoo.com/info/terms/ > >

__________________________________________________ Do you Yahoo!? New DSL Internet Access from SBC & Yahoo! http://sbc.yahoo.com

[ksveader]

Dude, Just another vote for Fred. I rescently had my back wheel explode because a local dealer (Rick's Motorcycle Enterprises of Plaistow NH) failed to put al of the parts back on it after they changed a tire for me, and then failed to take any responsabillity for their stupidity. Anyway, I talked at length about my situation to Fred, and he DISUADED me from ordering parts from him since he was going on vacation, and would not be able to suport the sale for weeks to come. I realty think that you should have taken the time to researcch you audiance before posting such crap. If you have been on the list for any length of time you could not have helped read about what a stand up guy Fred is, and if you just joined, you should keep your mouth shut untill you know hwat your talking about and who you are talking to. Ken kveader@... Haverhill MA

--- In DSN_klr650@y..., "Frank Sikorski" wrote: > I agree with Mr. Simpson's reply----this is not the place to make > such statements. You will never find a more honest businessman than > Fred. It would be quite easy to write an entire novel on the good and > top service that Fred has performed here. I/we will not tolerate our > friend being slammed. > > Frank > > > --- In DSN_klr650@y..., "trsrdr" wrote: > > Recently, a friend bought several items from Fred Hink at Arrowhead > > Motorsports, then tried to order more items but was met with a not- > so- > > good attitude and worse customer service. Here is a quote he asked > > me to post: "Warning about Arrowhead Motorsports (Fred Hink): > > I ordered $420 of parts from Fred Hink on September 6, the items > were > > back-ordered for 2-3 weeks. Fred charged my credit card on > September > > 6! I canceled the order, and Fred refunded all but 5% as a "credit > > card processing fee." I have reported this to my credit card > > company, and I am currently disputing the 5%, but I decided that > all > > KLR owners should know about Fred's methods of "business." > > > > Anyone else have similar service or lack of?

[Allan Patton]

Arden wrote: "I'm lucky enough to have a decent local dealer and a very good local independent repair shop," Arden, What do you mean by "local"? To me, local is within 100 miles. I don't necessarily go to the closest dealer or retailer. Rating: Harley dealer, 80 miles.......... fair, except for prices. Kawasaki dealer, 40 miles..... poor, sells only mowers and ATVs. Kawasaki dealer, 65 miles..... good, gets most of my business. Honda dealer, 35 miles.......... totally unacceptable. Owner is a real jerk. (understatement) Honda dealer, 40 miles.......... needs improvement. Fred, zero miles, comes to my door..... excellent. Jake, zero miles, comes to my door..... excellent. I suspect that "Mr. Anonymous and friend" are new to motorcycling, and don't realize what "lack of service" really is. Allan A14

>>> > Anyone else have similar service or lack of? > > You can't please everyone, but Fred has done an admirable job of > pleasing nearly everyone on this list that has ordered from him, > including me. I don't use him as often as others because I'm lucky > enough to have a decent local dealer and a very good local > independent repair shop, but for those hard to find parts, Fred comes > through. I'd like to hear the facts directly from your 'friend' > instead of of second hand from a nameless post. Hard to believe that > every one of $420 worth of parts was backordered... > > __Arden > > > Checkout Dual Sport News at http://www.dualsportnews.com List FAQ

courtesy of Chris Krok at: http://www.bigcee.com/klr650faq.html

> > > Your use of Yahoo! Groups is subject to http://docs.yahoo.com/info/terms/ > >

[Arden Kysely]

> > Arden, What do you mean by "local"? To me, local is within 100

miles. I

> don't necessarily go to the closest dealer or retailer. > > > Allan A14 >

Allan, Let me put 'local' into perspective. My commute to work is about 5 miles. The decent Kawi dealer and the excellent independent repair shop I mentioned are both between work and home. And so is the Honda/Suzuki/Yamaha shop, should I need parts for the VFR. I take all service work that I don't do myself to the independent repair shop, which is run by a high school classmate from many moons ago and staffed by a Honda trained mechanic who worked at a local Honda dealership for over 20 years. I use the Kawi dealer for parts and he treats me fairly; he used to have a good mechanic but not now. I've never bought a bike from him and probably never will, as I usually buy used to save a few thou. __Arden

[trsrdr]

Actually, we've both been riding much longer, I suspect than most in here. I've been on some type of bike for the last 31 years, how about you? He's been riding since the 70's and recently bought a KLR because I'd had one for a couple years. Bad dealer, yes, I know about bad dealers. I used to ride 130 miles to a Harley dealer, not 30 miles to the local jerk, because of service. What I really like from the group, is being blasted for posting an opinion from someone who tried to get into the group, but couldn't because there the group didn't have enough capacity for more members. Thanks guys, I've been here over 2 years and haven't seen this kind of response yet. I guess I've been too busy riding. Oh yeah, Mr. Anonymous = Tim Sanders, like it matters to you vultures. Yeah, kill the messenger, thanks again!

> I suspect that "Mr. Anonymous and friend" are new to motorcycling,

and don't

> realize what "lack of service" really is. > > Allan A14 > > >

[david gay]

Seems strange that the Fred bashing post came while Freds on vacation, and can't defend hinself. Dave --------------------------------- Do you Yahoo!? New DSL Internet Access from SBC & Yahoo! [Non-text portions of this message have been removed]

[trsrdr]

Ok, on the point of posting while Fred is away. My friend didn't know Fred was on vacation. I haven't checked the group lately, so I didn't know he was on vacation. I didn't write the message, I merely posted it where he couldn't. Talk to the administrator to add more members. I'm sure he would love to join this group of vultures. Actually with his years of riding experience and engineering background, he'd have a lot of positive feedback to add to the group.

--- In DSN_klr650@y..., david gay wrote: > Seems strange that the Fred bashing post came while Freds on vacation, and can't defend hinself. Dave > > > ---------------------------------

[Devon Jarvis]

I honestly don't know why someone would bother to speculate on who you are, how long you've been riding, or what you friend is like. It's not relevant. The simple fact is, without commenting either way on the validity of your post, is that you chose to publicly post a message regarding a matter that should have been further discussed privately first. And you chose to do it immediately after Fred left for vacation, and isn't around to offer his side of the story- the timing is either suspicious, or an unfortunate coincidence. AND you did it without putting your name on the post. Maybe your friend has a totally legitimate gripe, but the way you presented it poisoned the discussion from the beginning. If you can't understand why people got bent out of shape, it's best that you don't try to settle scores on the list. Devon A15 trsrdr wrote:

> > Actually, we've both been riding much longer, I suspect than most in > here.

snip

> > What I really like from the group, is being blasted for posting an > opinion from someone who tried to get into the group, but couldn't > because there the group didn't have enough capacity for more > members. > Oh yeah, Mr. Anonymous = Tim Sanders, like it matters to you > vultures. Yeah, kill the messenger, thanks again! >