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Customer Service

Posted: Tue May 07, 2019 5:56 am
by Bruce Doran-Veevers

In this day when some companies ,just want to sell you something and forget about you once they have your money . I had a part fail which was bought in 2012 , but only installed in 2016 .I purchased this part from Doug Pelton . The second part of the system failed on me last Sunday .  Doug true to his cause of supporting the right parts and quality . Is sending me the replacement part under warranty , no questions. The world needs more companies like From the Frame up .


Re: Customer Service

Posted: Tue May 07, 2019 8:00 am
by Malcolm Scanlan
#ygrps-yiv-458581652 P {margin-top:0;margin-bottom:0;} Totally agree - we do, but with branches in the US, Canada, UK and Australia! Malcolm   [i]When fixing something there is nothing more expensive than ignorance.[/i]

[b]From:[/b] mg-tabc@yahoogroups.com mg-tabc@yahoogroups.com> on behalf of 'Bruce Doran-Veevers' bruce@mbssales.ca [mg-tabc] mg-tabc-noreply@yahoogroups.com> [b]Sent:[/b] May 7, 2019 5:56 AM [b]To:[/b] mg-tabc@yahoogroups.com [b]Subject:[/b] [mg-tabc] Customer Service    

In this day when some companies ,just want to sell you something and forget about you once they have your money . I had a part fail which was bought in 2012 , but only installed in 2016 .I purchased this part from Doug Pelton . The second part of the system failed on me last Sunday .  Doug true to his cause of supporting the right parts and quality . Is sending me the replacement part under warranty , no questions. The world needs more companies like From the Frame up .