Wilsons Sandbox

Posted: **Sat Sep 25, 2004 10:12 am**

Hi riders can i ask a question why is my dealer question me about my klr650 sprocket? they said looks like you have been doing wheelies? will replace it but it's will cost you 239.00? why? because you abouse your bike and i know it i'm the service manger and i know. So my bike is only 1.5 months old and allready a rear sprocket gone and just last week the brake pads had to be replaced? what going on here? I have never done a wheelie/could it be they did it when they took off the rear wheel to repair the brake pads? and why does it's take two weeks to fix it? I payed 5200.00 cash and this sux's. Help

Posted: **Sat Sep 25, 2004 10:51 am**

ANNA wrote:

> Hi riders can i ask a question why is my dealer question me about my klr650 sprocket? > they > said looks like you have been doing wheelies? will replace it but it's will cost you 239.00? > why? > because you abouse your bike and i know it i'm the service manger and i know. So my bike > is only 1.5 months old and allready a rear sprocket gone and just last week the brake pads > had to be replaced? what going on here? I have never done a wheelie/could it be they did it > when they took off the rear wheel to repair the brake pads? and why does it's take two > weeks to fix it? I payed 5200.00 cash and this sux's. Help >

Making some guesses to fill in the holes here. Your sprocket and in turn your rear (assuming it was rear) brake pads could suffer if they badly misaligned your rear wheel. Other than banging it up offroad in severe conditions, that's about all I could think of that would cause such fast wear. How many miles have you put on it? Never trust service departments, that's why so many of us do our own work, bike service in general is consistently bad at dealers. Check your wheel alignment when you get the bike back. Measure carefully from the swingarm pivot to the axle center on both sides, they should be equal.

Posted: **Sat Sep 25, 2004 11:16 am**

--- In DSN_klr650@yahoogroups.com, Chris wrote:

> ANNA wrote: > > Hi riders can i ask a question why is my dealer question me about

my klr650 sprocket?

> > Check your wheel alignment when you get the bike back. Measure > carefully from the swingarm pivot to the axle center on both sides,

they

> should be equal.

also from the back, look along the top of the chain and see if the chain is at an angle from the rear to the front sprockets here is a website that shows how to check for wheel alignment http://www.hdrcgb.org.uk/technical/white_papers/wp001.htm NOTE: the alignment marks on the swing arm are just to get you in the ball park. they can be off as much as 1 notch from one side to the other. P.S. that dealer/service manager is an idiot

Posted: **Sat Sep 25, 2004 11:34 am**

--- In DSN_klr650@yahoogroups.com, "ANNA" wrote:

> Hi riders can i ask a question why is my dealer question me about

my klr650 sprocket?

> they > said looks like you have been doing wheelies? will replace it but

it's will cost you 239.00?

> why? > because you abouse your bike and i know it i'm the service manger

and i know. So my bike

> is only 1.5 months old and allready a rear sprocket gone and just

last week the brake pads

> had to be replaced? what going on here? I have never done a

wheelie/could it be they did it

> when they took off the rear wheel to repair the brake pads? and why

does it's take two

> weeks to fix it? I payed 5200.00 cash and this sux's. Help

A wheelie wouldn't make the chain and brakes go bad. it might cause problems with the fork seals and clutch plates. the rear brake is a wear item and they could say that you were riding with your foot on the brake pedal which caused it to wear faster. but becasue of the bad sprocket it was not caused by a heavy foot (like the other guy said). I would report this to Kawasaki and your local Better Business Bureau BBB. the sprocket and chain is under warrenty. you should not have to pay for these repairs. dont let the dealer push you around. and dont let them give you "credit" for other services. if they screwed up once they will do it again and will will have a long string of problems. make them give back your money, if they dont, take them to small claims court. when you write the BBB and Kawasaki, sent the letters with return receipt so you have proof that you sent them.

Posted: **Sat Sep 25, 2004 2:27 pm**

usa30326@... wrote:

>Hi riders can i ask a question why is my dealer question me about my klr650 sprocket? >they >said looks like you have been doing wheelies? will replace it but it's will cost you 239.00? >why? >because you abouse your bike and i know it i'm the service manger and i know. So my bike >is only 1.5 months old and allready a rear sprocket gone and just last week the brake pads >had to be replaced? what going on here? I have never done a wheelie/could it be they did it >when they took off the rear wheel to repair the brake pads? and why does it's take two >weeks to fix it? I payed 5200.00 cash and this sux's. Help > >

More like someone at the dealer messed up the bike during servicing- if you forget the spacer in between the sprocket carrier and the hub, the bike will go back together and look OK but the hub will destroy itself in several thousand miles. I assume you mean the sprocket carrier (aka "cush drive") since a sprocket is only around $50. BTW your "service manager" is dead wrong about wrecking the hub doing wheelies or anything else- "I" know because I have tried very hard to wrap my KLR around a tree, or loop it, or fold it in half on a rock, for the last three years and 33,000mi and it's still running quite well. The surest way to damage the hub is to mis-assemble it. The sort of thing that a poorly trained/inexperienced mechanic would do. Especially since you wouldn't need to remove the rear wheel to service the rear caliper. It takes two weeks because the dealer doesn't stock any parts (not completely his fault, long story), or he's really busy. Devon

Posted: **Sat Sep 25, 2004 7:31 pm**

Anna, First of all let us know where this dealer is so we can avoid that service department like the plague. Also maybe someone here is familiar with that dealer and can help. If you can I'd go to another dealer or if you can't, then find someone who knows KLR's to look at your bike and see what's really wrong before you let anyone "fix" it. Talk to the owner or manager of the dealership and tell them what the service department is trying to do to you. Complaints rule! (If that have any sense of customer service at all...) Call or write to Kawasaki and tell them what's happening, dealers typically don't like calls from the regional reps. ---- From the Kawasaki Website ---- Consumer Services If you have any questions, comments, complaints regarding Kawasaki or Kawasaki products, contact our consumer services department and they will endeavor to find the answer. Our hours are Monday-Friday, 8:30am to 4:30pm Pacific Time. If you have a product concern which may be time sensitive, we highly recommend calling Kawasaki Consumer Services at 949-460-5688. An example would be if your Kawasaki product is currently at a Kawasaki dealer for repairs and assistance is desired. Email: You can also use our online email form by selecting a topic below. Please keep in mind that we'll do our best to answer your online question but because of the volume of email we receive, it may take some time for us to get back to you - please be patient. PLEASE NOTE: This site is operated by Kawasaki Motors Corp., U.S.A., international inquiries will not be answered. http://www.kawasaki.com/community/contact.html Good Luck, Ed Snow 2001 KLR650

Posted: **Sun Sep 26, 2004 12:43 pm**

Thanks for all thelp guys i'm hopeing the issue will be resoved soon. i'll keep you all posted. I miss my bike since it's my only tranport/thanks again. anna --- bigfatgreenbike wrote:

> > > usa30326@... wrote: > > >Hi riders can i ask a question why is my dealer > question me about my klr650 sprocket? > >they > >said looks like you have been doing wheelies? will > replace it but it's will cost you 239.00? > >why? > >because you abouse your bike and i know it i'm the > service manger and i know. So my bike > >is only 1.5 months old and allready a rear sprocket > gone and just last week the brake pads > >had to be replaced? what going on here? I have > never done a wheelie/could it be they did it > >when they took off the rear wheel to repair the > brake pads? and why does it's take two > >weeks to fix it? I payed 5200.00 cash and this > sux's. Help > > > > > More like someone at the dealer messed up the bike > during servicing- if > you forget the spacer in between the sprocket > carrier and the hub, the > bike will go back together and look OK but the hub > will destroy itself > in several thousand miles. > > I assume you mean the sprocket carrier (aka "cush > drive") since a > sprocket is only around $50. > > BTW your "service manager" is dead wrong about > wrecking the hub doing > wheelies or anything else- "I" know because I have > tried very hard to > wrap my KLR around a tree, or loop it, or fold it in > half on a rock, for > the last three years and 33,000mi and it's still > running quite well. > > The surest way to damage the hub is to mis-assemble > it. The sort of > thing that a poorly trained/inexperienced mechanic > would do. Especially > since you wouldn't need to remove the rear wheel to > service the rear > caliper. > > It takes two weeks because the dealer doesn't stock > any parts (not > completely his fault, long story), or he's really > busy. > > Devon > >

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Posted: **Mon Sep 27, 2004 8:04 am**

I think "bigfatgreenbike" has the best answer. If the rear axle wasn't properly assembled, both the rear sprocket & the rear brakes could be damaged very quickly. It is a wonder you didn't have a serious wreck with the rear wheel moving around laterally. This is extremely abnormal for any bike & strongly suggests that it was delivered to you with a major defect. If it were me, I would print out the exploded parts diagram for the rear wheel available on the Kawasaki web side. Then remove the rear wheel to check that EVERY part is present & in the correct orientation / location. To put it kindly, your dealer sounds like a bozo. --- In DSN_klr650@yahoogroups.com, bigfatgreenbike wrote:

> > > usa30326@y... wrote: > > >Hi riders can i ask a question why is my dealer question me about

my klr650 sprocket?

> >they > >said looks like you have been doing wheelies? will replace it but

it's will cost you 239.00?

> >why? > >because you abouse your bike and i know it i'm the service manger

and i know. So my bike

> >is only 1.5 months old and allready a rear sprocket gone and just

last week the brake pads

> >had to be replaced? what going on here? I have never done a

wheelie/could it be they did it

> >when they took off the rear wheel to repair the brake pads? and

why does it's take two

> >weeks to fix it? I payed 5200.00 cash and this sux's. Help > > > > > More like someone at the dealer messed up the bike during servicing-

if

> you forget the spacer in between the sprocket carrier and the hub,

the

> bike will go back together and look OK but the hub will destroy

itself

> in several thousand miles. > > I assume you mean the sprocket carrier (aka "cush drive") since a > sprocket is only around $50. > > BTW your "service manager" is dead wrong about wrecking the hub

doing

> wheelies or anything else- "I" know because I have tried very hard

to

> wrap my KLR around a tree, or loop it, or fold it in half on a

rock, for

> the last three years and 33,000mi and it's still running quite

well.

> > The surest way to damage the hub is to mis-assemble it. The sort of > thing that a poorly trained/inexperienced mechanic would do.

Especially

> since you wouldn't need to remove the rear wheel to service the

rear

> caliper. > > It takes two weeks because the dealer doesn't stock any parts (not > completely his fault, long story), or he's really busy. > > Devon

Posted: **Mon Sep 27, 2004 10:37 am**

Just got off a 721 mile hump thru the middle of CO. We left Los Alamos Nm at 0700(7am) and got into Ouray Co at about 1600(4pm). (312 miles). Then we left on Sunday and went out via Telluride. Finally got back home laast night at about 2100 (9pm) Very pretty country up there. However since the snow is starting to stick it's probally the last ride out that way this year. Denis A14

On Fri, 24 Sep 2004, Dan Mullins wrote: > > Hell yea I'm ridin this weekend. Especially since I replaced the choke cable last weekend (it was siezed up and stuck on choke), my gas mileage improved from approx 45 to 55!! That's now twice my car. > Dan > A8 > Detroit > > Mike Frey wrote:I think I'll probably ride my KLR this weekend. Looks like great weather > for it here in PA. > > How 'bout the rest of you folks? > > > > > List sponsored by Dual Sport News at www.dualsportnews.com. List FAQ courtesy of Chris Krok at: www.bigcee.com/klr650faq.html > Unsubscribe by sending a blank message to: > DSN_klr650-unsubscribe@yahoogroups.com . > > > Yahoo! Groups Links > > > > > > > > > --------------------------------- > Do you Yahoo!? > New and Improved Yahoo! Mail - 100MB free storage! > > [Non-text portions of this message have been removed] > > > > List sponsored by Dual Sport News at www.dualsportnews.com. List FAQ courtesy of Chris Krok at: www.bigcee.com/klr650faq.html > Unsubscribe by sending a blank message to: > DSN_klr650-unsubscribe@yahoogroups.com . > > > Yahoo! Groups Links > > > > > > > >

Wilsons Sandbox

ride my klr this weekend

sprocket broke after 326 miles?

sprocket broke after 326 miles?

sprocket broke after 326 miles?

sprocket broke after 326 miles?

sprocket broke after 326 miles?

sprocket broke after 326 miles?

sprocket broke after 326 miles?

sprocket broke after 326 miles?

ride my klr this weekend