Stu,
I hear ya and do agree. However our biggest dealer in Denver and
many of the others are so lame & greedy that it makes me not want to
ever do business with them.
Just before I met up with you in CO I ordered a new shield for my
Arai Signet. I even brought in the old shield complete with part
numbers on the original Arai bag . Since it is an 8 year old Arai
they made me pay for it up front ($54) and wait 2 weeks for it to
arrive. They called to tell me it was here so I drove a 45 minutes
each way down to the store (Fay Myers) only to find they had a
totally different shield in hand. Now how is that possible
considering they had all the info direct from Arai? Lame Lame lame,
and you think I would trust them to fit a helmet on my head?!
No way Jose I trust myself more. Well I guess a dealer it will have
to be if I want a new XD. Can't wait to see what they order & charge
me.
Steve
--- In
DSN_klr650@yahoogroups.com, "Stuart Mumford"
wrote:
> As a consumer, I think it sucks too, but as a professional
marketer, I have
> to give Arai some kind of props for trying to protect it's retail
network.
>
> Here is a scenario for you to ponder. Guy goes to local bike shop,
tries on
> every Arai they have, finds one he likes, goes straight home and
orders it
> online. Now I know none of us would ever do that, but if a bunch of
people
> did, the reailers would never sell another helmet, get hosed with a
bunch of
> costly inventory they'd never sell, and Arai would get stuck
selling all of
> it's helmets mail order, and getting a massive amount of returned
> merchandise. End result???
>
> If you're prepared to invest a chunk of cash in a helmet, you bet
you want
> the damn thing to fit exactly right.
> Go buy a quality Arai helmet retail, be happy with it for years to
come.
>
> It's only money, you can always earn more.
>
> I suppose it's easy for me to pontificate, seeing how I already
have a
> TourCross.
>
> 1000 apologies,
> CA Stu
>
>
> > -----Original Message-----
> From: "Keith Saltzer"
> > Subject: Re: Arai Sales nklr
> >
> > HERE HERE!..........Yea.........What he said.
> >
> >
> > MrMoose
> >
> >
> > --- In
DSN_klr650@yahoogroups.com, "Steve Green"
wrote:
> > >
> > > Why Arai does not sell their new helmets via mail order or the
> > > internet according to Roger B. Weston, President of Arai North &
> > > South American operations:
> > >
> > > "to optimize the possibility that each and every Arai customer
gets
> > > exactly what they are entitled to in terms of fit, size,
comfort,
> > > noise levels, and the helmet's ability to do its job". In Arai's
> > > view, the best way for this to happen is when the specific
helmet a
> > > rider is buying is fit to that rider's head by someone
experienced
> > in
> > > sizing and fitting helmets."
> > >
> > > Yeah right like any moron in any dealer is going to know more
that
> > > the experienced riders on this list. I for one have yet to find
> > > knowlegeable helmet fitters in a single dealer here in Denver.
> > > The above is a BS excuse for cutting out the competition and
making
> > > more profit.
> > >
> > > A BIG THUMB DOWN TO ARAI and there lame excuses!
> > >
> > > They should at least be honest enough to tell the truth here.
> > > It's too bad they make such good helmets and have such bad
> > marketing
> > > practices and high prices at the local dealers.
> > >
> > > Steve G who wants a new XD
> > >
> > >
> > >
> > >
> > > --- In
DSN_klr650@yahoogroups.com, Inwoods650@a... wrote:
> > > >
> > > > Guess it's been awhile since I've looked into getting a new
lid.
> > > Can forget
> > > > getting an Arai XD thru MAW, or any other internet based
store.