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motorcycle accessory warehouse

Posted: Fri Mar 01, 2002 3:06 pm
by mrgadgetklr
I purchased a Tourmaster Rainsuit for MAW. I ordered the size larger than I normally take, it barley fits. I called to return the item and was told that they have a policy that there is a $7.50 to $50.00 restocking fee for returning the item, plus, you pay shipping and handling on the new item they send out. I WAS a customer of theirs for over 20 years. I would recommend that you shop somewhere else.

motorcycle accessory warehouse

Posted: Fri Mar 01, 2002 3:15 pm
by Scott Adams
It just took me 15 seconds to read the following on their website: "Should you order an incorrect item that is not a closeout item, you may exchange it. The new item must be at least half the value of the original item and there is a $7.50 exchange fee plus the shipping and handling on the new item. If you want to return an item and not reorder there is a 10% restocking fee not to exceed $50.00 (minimum $7.50). All returned/exchanged items must be in new and unused condition with all original packaging material. Items must be sent back within 30 days of receipt to our Colorado Springs Warehouse at 3620 Jeannine Drive, Colorado Springs, CO 80917. " It appears to me that if you wanted to exchange the suit for the right size it would be $7.50 plus shipping on the new item. Don't get me wrong, I am not a huge MAW fan, but the rules were there and very obvious when you ordered and you chose to play by them. Why should they have to eat the time and cost of exchanging something that you ordered the wrong size on? -Scott From: "mrgadgetklr"
> I purchased a Tourmaster Rainsuit for MAW. I ordered the size larger > than I normally take, it barley fits. I called to return the item and > was told that they have a policy that there is a $7.50 to $50.00 > restocking fee for returning the item, plus, you pay shipping and > handling on the new item they send out. I WAS a customer of theirs > for over 20 years. I would recommend that you shop somewhere else.

motorcycle accessory warehouse

Posted: Fri Mar 01, 2002 5:00 pm
by Scott Adams
John - sent to list because your yahoo email keeps bouncing: John - I know what you mean, but if they sent you what you ordered and it didnt fit it was the wrong size. As someone else on the list pointed out, apparel is almost impossible to buy mail order. Now (and the attorney in me comes to your defense...), they have a sizing chart. If what they sent you as an XXL does not conform to what their sizing chart says it should then they have misrepresented their product and not only should they take it back without charge but it could also be a violation of the consumer protection laws of your state and you could get $ on top of the return. In Ohio and Oregon (where I am licensed) it likely would be! Obviously I am not suggesting this, as that would give lawyers a bad name....but laying out possibilities. For me - I buy mail order parts, tires, and junk but rarely apparel or helmets unless I have had a chance to try on the right size somewhere else first. Good luck! - Scott
----- Original Message ----- From: "mrgadgetklr" To: "Scott Adams" Sent: Friday, March 01, 2002 1:44 PM Subject: Re: Motorcycle Accessory Warehouse > Scott, maybe I wasn't clear, I order a size larger than I normally > take and I can barely fit into it. I usually take an XL order an XXL > to be on the safe side and it barely fits. I don't think in this > case I ordered the wrong size, if I had ordered an XL, it wouldn't > have fit at all. > John > [Non-text portions of this message have been removed]

stalling in rain - t fitting

Posted: Fri Mar 01, 2002 10:20 pm
by mokan710
--- In DSN_klr650@y..., Logan Randy P TSgt AFOTEC Det 3/TL wrote:
> Bogdan wrote: > "Installing a T fitting into the carburetor vent hose. This > prevents stalling in rain and water; it may also help prevent other
carb
> problems. " > > Is that what the hell is happening?!?! My bike sometimes
stalls/runs badly
> in heavy rain, and I never could find and/or duplicate the problem.
Can
> someone please post procedures! > > Randy > 2KKLR
Yep. I had the same problem, which drove me absolutely nuts. CA Stu was nice enough to post the procedure to this site. Go to "FILES->CARBURETOR->STALLING IN THE RAIN MOD". I did it with 1/4" ID (3/8" OD) hose and a T-fitting to match. Now all I'm waiting for is a rainy day. "Mokan"