Wilsons Sandbox

This got me to thinking about when I was helping out a friend by being a Service Manager for a year at his Yamaha/Kawasaki place.

>Sorry for that but someone had to get the first bite after

digging a grave in the back yard. When getting to work, parking my KLR in the back and walking to the front to get in, I use to see all kinds of things dropped out of cars from yesterdays customers. I started picking up the Pacifiers and Hanging them behind the Service Counter. When a customer was doing some undue gripping because his mentally could not let him do else wise, I would just look up at the Pasifiers and Smile. Sooner or later the customer would look up to see what I was smiling about. The resulting changes were amazing at times. -- Best Regards & Happy Trails Andy Chesley @ 57 and ticking Y2KLR650 @ 3.6K sMiles 97 R11RA (Amiga) @ 12.3K Miles So Many Roads, So Little Time http://members.deltech.net/aches/