it's time to flame egroups on our email problem

[Jim Hyman]

ENOUGH IS ENOUGH !!! It has been over a week since we 'lost' our email delivery. eGroups has not responded to any of my emails to their support group and we have not received any info from them about the email problem. From the eGroups-KLR web-list, you can go to the bottom of any screen & click on "CONTACT US". On the next screen, you can click on "SUPPORT FORM" or "SUGGESTIONS" & let 'er rip. While 800 members out of 4+ million is a drop in the bucket, no reputable business wants pissed off customers. My next email to them will "congratulate" them on the unresponsiveness, inability to fix problems in a timely manner, and tell them that creating any group in the future will NOT include eGroups for consideration. I got to wonder why there's no problem receiving email from other (smaller) eGroups lists? I don't think that 'moving' our list to another server is a viable alternative. Arnie could tell us how much work is involved in selecting a provider & moving our list elsewhere, but that process description would be lengthy & it's only fair to let him have some riding time. We'll probably just have to wait it out until eGroups gets their act in gear. Based on the low number of posts over the last week, many listers may not know that the web-list is up & running, but not delivering email. Feel free to cut & paste this message and send it to other listers & add your 2 cents worth. Professor (mad as hell & not gonna take it anymore!!!)