This got me to thinking about when I was helping out a friend by being a
Service Manager for a year at his Yamaha/Kawasaki place.
>Sorry for that but someone had to get the first bite after
digging a grave in the back yard.
When getting to work, parking my KLR in the back and walking to the
front to get in, I use to see all kinds of things dropped out of cars
from yesterdays customers. I started picking up the Pacifiers and
Hanging them behind the Service Counter. When a customer was doing
some undue gripping because his mentally could not let him do else wise,
I would just look up at the Pasifiers and Smile. Sooner or later the
customer would look up to see what I was smiling about. The resulting
changes were amazing at times.
--
Best Regards & Happy Trails
Andy Chesley @ 57 and ticking
Y2KLR650 @ 3.6K sMiles
97 R11RA (Amiga) @ 12.3K Miles
So Many Roads, So Little Time
http://members.deltech.net/aches/