At 12:45 PM 4/14/00 -0400, Raamses@... wrote:
>I called today to set up an appointment to have them look at my gas tank,
because I think it
>has a tiny leak. I said I would like to get it fixed or replaced under
>warranty. The reply was "have you had your first service done yet?" I told
>him that I had done it myself.
>He then said "You can bring your bike in and we'll have to do the first
>service, and we'll check it over good for any leaks. If you do your own
>service, your warranty is null and void. I don't know if they told you that
>when you bought the bike."
I agree that you should approach the owner of the dealership and offer
him/her an opportunity to do the right thing to avoid a fire or an
explosion. The approach could be that you both have a mutual problem that
can most likely be solved cheaply and easily.
Your correct servicing of the bike cannot invalidate any expressed or
implied warranties by Kawasaki, and in any case the scope of work is an
external issue - it is restricted to inspection and repair/replacement of
the tank.
And, any insistence by the dealer that warranties are valid and contingent
only when the dealer performs service, whether or not it is external of the
problem component (the tank in your case), is arbitrary.
Your state/consumer affairs division has lemon laws that govern this
transaction, too, so you might want to get familiar with the process. Give
the owner a chance, and if the problem persists, follow the lemon law
directions. They're specific and easy to do.
Stuart